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Knowledge Based Result

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Category : PlayStation®3
Type : FAQ / TROUBLESHOOT
Why there is no sound？

  • Check that the muting function on the TV or speakers is turned off. Also check that the volume is at the appropriate level.
  • If an audio device is connected, check the settings of the device. For details, refer to the instructions supplied with the audio device.
  • There may be a problem with the AV cable. Try using another cable that is compatible with the PS3™ system.
  • Some software do not support Digital Audio Output.
  • If the system’s audio output settings do not match the AV cable or device in use, the system may not produce sound. Check that the system’s settings under (Settings)→(Sound Settings)→”Audio Output Settings” are correct.
  • Some content that support Dolby Digital, DTS, and other formats may not produce audio from all channels.

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