Our Website utilizes JavaScript. If you have disabled the function with your browser, some contents may not display properly.

Support

Support

Select a category you are interested in.

Find your solution on here.

How to Play PlayStation

This category compiles frequently asked questions for users who are using PlayStation for the first time.

Select this category if you cannot sign in, or if you have questions about management of your account.

Select this category for information about repairs or failures.

Select this category for information about purchase/payment method/download of various items in the PS Store.

Network and Error Code

Select this category if you cannot connect to the network, or if an error code is displayed.

Hardware and Accessories

You can select product information and view instruction manuals and other documents.

Select this category for basic information about PS Plus and how to obtain membership.

Select this category to directly contact the operator.

Products

PlayStation®VR

PlayStation®Vita

PlayStation®Classic

Services

PlayStation™Network

PlayStation™Store

PlayStation™Music

PlayStation®Plus

PlayStation®App

News

SNS Official Account

Support

Warranty Services