Warranty Services for Malaysia

Information on PlayStation warranty services in your region. 

IMPORTANT: This warranty applies ONLY in Malaysia.

Warranty Information

Hardware Warranty Period* 90 Days Extra Warranty
PS5 1 Year Online Registration
PS4 1 Year Online Registration
PS VR 1 Year Not Available
Controllers 1 Year Not Available
Other Accessories 1 Year Not Available

* Warranty period starts from the date of the invoice.

Terms & Conditions

  • Computer Entertainment Systems/Systems (PlayStation®5/ PlayStation®4/ PlayStation®Classic/ PlayStation®Vita/ PlayStation®VitaTV/ PlayStation®3/ PlayStation®2/ PlayStation®Portable)
  • Selected Accessories (PlayStation®5/ PlayStation®4/ PlayStation®VR/ PlayStation®Vita/ PlayStation®VitaTV/ PlayStation®3/ PlayStation®2/ PlayStation®Portable/ PSP®go)

90 Days Extra Warranty

PS5 console, PS4 console and PlayStation Classic only

Online Product Registration must be completed within 1 year from the date of purchase with actual purchase date from the original purchase invoice. Each product (i.e. each serial number) is entitled to Extended Warranty Service once only.

How to register console for 90 days warranty extension
  • Extended Warranty Service shall be started immediately after the end of the original 1-year warranty period. 
  • Service coverage, terms and conditions for Extended Warranty is same as that of the original 1-year warranty.
  • The original purchase invoice must be presented upon requesting the repair service.
Product registration

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Repair Service

For repair service, please visit our Service Center with original purchase invoice, product packaging and defective item(s).

Service Center Information

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