Regional Warranty Service is entitled to the warranty services for PlayStation 4*, PlayStation VR*, PlayStation 3* and PlayStation Vita* in any Southeast Asia countries where a particular model of product has been officially launched and is licensed by Sony Interactive Entertainment Hong Kong Limited for sale and purchase.
Applicable models for Regional Warranty services will bear “Regional Warranty Notice” on its packaging.
Products which are for sale in Vietnam from 25 September 2018 bearing “Local Warranty Notice” on its packaging (see image below) is entitled to local warranty service in Vietnam only, subject to the Terms and Conditions for Warranty Services for PlayStation systems (https://asia.playstation.com/content/dam/pscom/hk/support/warranty-services/20180801-vn-tnc-pssystems.pdf)
(a) IS USED WITH THIRD PARTY PRODUCTS NOT SOLD OR LICENSED BY SONY INTERACTIVE ENTERTAINMENT (INCLUDING, BUT NOT LIMITED TO, NON-LICENSED GAME ENHANCEMENT DEVICES, ADAPTORS, POWER SUPPLY SOURCES, COMPUTER PROGRAM AND COUNTERFEIT OPTICAL DISCS) OR WHICH ARE OTHERWISE NOT COMPATIBLE WITH THE PRODUCT;
(b) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL) OR IS MODIFIED OR TAMPERED WITH IN ANY WAY, OR HAS BEEN REPAIRED BY ANY UNAUTHORIZED PERSON OR ENTITY;
(c) IS DAMAGED BY ACTS OF GOD, MISUSE, ABUSE, NEGLIGENCE, ACCIDENT, WEAR AND TEAR, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP;
(d) HAS HAD THE SERIAL NUMBER ALTERED, DEFACED, TAMPERED WITH OR REMOVED. IT IS PRESUMED THAT THE PRODUCT IS ALTERED OR TAMPERED WITH IF THE ORIGINAL WARRANTY SEAL ON THE PRODUCT (NOT APPLICABLE TO PLAYSTATION VITA) IS BROKEN IN ANY WAY OR EXTENT OR REMOVED;
(e) IS USED IN ANY WAY THAT IS IN BREACH OF ANY SYSTEM SOFTWARE LICENCE AGREEMENT.